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Scams update

Alert message sent 24/08/2020 10:21:00

Information sent on behalf of Neighbourhood Watch

Good Morning

One of my colleagues  has put together the following update on scams. Please pass on to your members any of these that you have not already advised them about. Keep in mind that the details may change to confuse potential victims, even though the basic criminal intent does not.

There are a number of scams at the moment and some have been doing the rounds for a few years.

The Amazon Prime scam involves victims receiving an automated call informing them that they have been charged for an Amazon Prime subscription and to press 1 to cancel the transaction.  They are then directed to a fraudster posing as an Amazon customer service representative who advise that their subscription was purchased fraudulently and that remote access to their computer is required in order to fix a security flaw that will prevent it from reoccurring.  They ask the victim to download a remote access application often Team Viewer which gives the fraudster access to their computer.  The criminal can then monitor the victim logging onto their online bank account, which allows the fraudster to see personal and financial details plus they often copy information on to their computer. Never press 1 as they will know that they have made contact with you and somebody will pick up the call.

Action Fraud has reported that they’ve received more than 5,000 reports about fake emails and texts pretending to be from TV licensing.  These fake messages contain links to false websites that are designed to capture banking, personal or security information.  If you receive an email like this or any other email that you’re not sure is genuine, do not click on any links.

HMRC is aware of an automated phone call scam which will tell you that they are filing a lawsuit against you, and to press 1 to speak to a caseworker to make a payment.  If you receive such a call, please put the phone down immediately.  Other scam calls may offer a tax refund and request you to provide your bank or credit card information.   If you cannot verify the identity of the caller, HMRC recommend that you do not speak to them.  If you have been a victim of this scam and suffered financial loss, please report it to Action Fraud.   The callers use a variety of numbers and HMRC would like you to report full details of the scam by email to including date of the call, phone number and content of the call.  More details of such scams in the link below.

A Facebook post was headed up 'Police Bulletin' and claimed people were going door to door with masks, which would knock out the person who breathed in the chemicals and make them easier to rob.   This is a hoax and you can read the below article for further information.

If you come across new scams, please make sure they are properly reported. Please see for guidance.

Many thanks

Message sent by
David Alder (NWN, Multi Scheme Administrator, Thames Valley)

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